City Government Work

Two Department of Health workers
answer the phones and fill out
work orders as needed.

Yesterday we were sent to work!  We were hired in five different city departments where we all answered phone calls from citizens.  So, we put on our ID badges, walked to our offices, and got to work!

Some of us worked in the Sanitation Department.  There, we answered phone calls from citizens about trash on the street, questions about electronic recycling dates, and much more.  As we dispatched trucks out to sites, we marked them on our NYC map.

Others of us worked in the Animal Care and Control Department, answering calls about injured animals on the streets, wild raccoons in the trash cans, questions about local vet offices, and much more!  We also had to dispatch workers to help animals that were found as strays or injured animals to help bring them to a city shelter.

Five of us worked for the Parks and Recreation Department.  We helped classes find guides for the parks, helped people get trees to plant on their blocks, and answered questions about park hours and lots more.  We marked where the calls came from on our map using color-coded blocks.

A few of us also worked for the Health Department.  We received lots of calls asking about healthy eating programs, locations of city fitness classes, and for many pamphlets about being healthy New Yorkers.  We also were sent out to inspect restaurants where we used a checklist to make sure they were running a clean restaurant.  We assigned letter grades to restaurants based on our inspections.

Some of us also worked for the Department of Transportation.  We received calls about broken traffic lights, pot holes, and lots of other issues.  We helped send out other workers to those sites by marking them on our maps.  We also fielded calls asking for inspections of bridges and tunnels - we went right out to do those ourselves.

It was a hard day's work, but for a city that never sleeps people need to be working to keep our city great.  We'll be back in our offices on Monday helping the people of New York.

After hanging up the phone, a Department of
Transportation worker fills out a Work Order

The Health Department filed away their finished work orders

The Department of Sanitation sent
trucks out across the five boroughs
as phone calls came in.